PRIVACY POLICY
Last Updated December 18, 2023
Thank you for choosing to be part of our community at Thriving on the Spectrum, LLC (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this Privacy Policy or our practices with regards to your personal information, please contact us at tracey@thrivingonthespectrum.org.
When you visit www.thrivingonthespectrum.com and related websites and subdomains (our “Website”), or download the Thriving on the Spectrum mobile or Apple watch app (our “App,” and together with our Website, our “Services”), you trust us with your personal information. The purpose of this Privacy Policy is to explain what information we collect, how we use it, and what rights you have. Please read this Privacy Policy carefully as it will help you make informed choices about sharing your personal information with us. This Privacy Policy is incorporated into our Terms of Use [LINK], which govern your access and use of our Services.
This Privacy Policy applies to all information you provide to us or that we collect from you. This Privacy Policy does not apply to the privacy practices of any third-party whose website may be accessible through our Website, or to any third-party websites on which we advertise.
Information We Collect
Information You Provide to Us
We collect information you provide directly to us, such as when you fill out a form, contact us via email or online, create an account, or purchase a subscription. Such information may include your name, contact information (physical address, email address, and/or telephone number), and payment information.
Information We Collect Automatically
You can browse our Website without telling us who you are or revealing your personally identifying information. But like most companies, we automatically collect certain information from all visitors to our Website. This information does not reveal your specific identity (like your name or contact information) but may include your IP address or other unique device identifier; your web browser and operating system; the date and time of your visit; the pages from which you navigate to and from our Website or the search terms that lead you to our Website; and the pages on our Website you visit and how long you stay on each page.
Information Collected by Third Parties
As you navigate our Website, please be aware that third parties may be able to gather information from and about you. Companies that offer services or products through links on our Website (e.g., our Website provides links to Google Play and Apple’s App Store), may use “cookies” to collect and use information about you and may collect information that you submit. In these cases, those third parties will use such information in accordance with their own privacy policies.
Google Analytics
We use Google Analytics to collect information about use of our Website. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected using Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Service and Google Privacy Policy.
More information about Google Analytics is available here. You can opt out of Google Analytics by downloading an add-on to your browser here.
How We Use Your Information
We use information you provide us or that we collect from you for various business or commercial purposes, including the following:
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To administer, operate, and improve our Services.
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To respond to an inquiry or to fulfill a request by you, such as when you sign up for our newsletter, register an account, or download our App.
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To process a transaction, such as when you purchase a subscription.
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To send periodic emails providing you with information you request or that we think may be of interest to you, or to seek your feedback. You may opt out of such communications at any time by following the instructions in each communication.
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To enable trusted third-party service providers to help us provide, improve, protect, or promote our Services.
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To prevent fraud and to ensure the safety and security of our Services.
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To comply with a legal obligation, such as responding to a subpoena or a court order, or to protect our rights.
Cookies and Tracking Technologies
COOKIES
Like virtually all websites, we use “cookies” and similar technologies (such as web beacons and pixels). A cookie is a small data file that is placed on your computer when you visit a website, enabling the website provider to recognize your browser and capture and remember certain information. We use cookies to improve your access to our Website and your experience of our Services. Cookies also help us identify the interests of visitors to our Website so we can provide more customized content. Cookies can also be used to collect general usage and aggregated statistical information.
Most browsers can be set to detect cookies and give you an opportunity to reject them. You should be aware that refusing cookies may inhibit or preclude your use of our Website. You can learn more about cookies here.
“DO NOT TRACK”
“Do Not Track” (DNT) is a setting available in most web browsers that asks a web application to disable its tracking of an individual user. There is currently no consensus on how companies should respond to DNT signals. At this time, we do not respond to DNT signals. You can learn more about DNT here.
How We Keep Your Information Safe
We have implemented reasonable and appropriate technical and organizational security measures designed to protect personal information you provide through our Services. For example, our Website employs HTTPS (Hypertext Transfer Protocol Secure), an internet communication protocol that protects the integrity and confidentiality of data exchanged between your device and our Website. However, please also remember that we cannot guarantee that our Services or the internet is 100% secure and that transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.
Children Under the Age of 13
This part of our Privacy Policy applies only to children under the age of 13 (“children”) and supplements the other provisions of this Privacy Policy. The Children’s Online Privacy Protection Act of 1998 and its rules (collectively, “COPPA”) require us to inform parents and legal guardians about our practices for collecting, using, and disclosing personal information from children, and to obtain prior parental consent to collect, use, or disclose personal information about children.
This section notifies parents of:
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The types of information we may collect from children.
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How we use the information we collect.
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Our practices for disclosing that information.
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Our practices for notifying and obtaining parents’ consent when we collect personal information from children, including how a parent may revoke consent.
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All operators that collect or maintain information from children through this Website or our Apps.
INFORMATION WE COLLECT FROM CHILDREN
Our Website. Children can access our Website without providing any personal information. As described elsewhere in this Privacy Policy, however, we use certain technologies, such as cookies, to automatically collect information from our users (including children) when they access our Website.
Our App. The content and features of our App are available only to registered users or subscribers. In order to use the App, a child’s parent or guardian must purchase a subscription and must provide certain information regarding the child, including age, first and last name, email address, city, state, and zip code. We also require a login ID and password. We may request additional information from your child, but this information is optional. We specify whether information is required or optional when we request it.
We enable children to communicate with other registered users using the App’s messaging feature, if specifically invited by the account creator. The nature of this feature allows children to disclose personal information about themselves. We do not monitor or review this content before it is posted, and we do not control the actions of third parties with whom your child shares his or her information. We encourage parents to educate their children about safe internet use and to monitor their children’s use of social features.
We may allow registered users of our App, including children, to activate or control certain features with their voice, such as voice-to-text transcription. Use of such features in the temporary collection and recording of a voice audio file. We only use such audio files to execute those instructions and delete the associated audio files after executing the requested action.
HOW WE USE INFORMATION COLLECTED FROM CHILDREN
We use the personal information we collect from your child to:
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Allow him or her to use our App;
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Enable access to App features like a visual schedule, notifications and reminders, self-regulation, and messaging; and
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To make our App more useful by storing information about your child’s preferences and past activity.
DISCLOSURE OF INFORMATION COLLECTED FROM CHILDREN
We do not share, sell, rent, or transfer children’s personal information other than as described in this section.
We may disclose aggregated information about many of our users as described in the other sections of this Privacy Policy. In addition, we may disclose children’s personal information:
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To trusted third parties we use to support the internal operations of our Services and who are bound by contractual or other obligations to use the information only for such purpose and to keep the information confidential.
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When required to do so by law or legal process, such as to comply with any court order or subpoena or to respond to any government or regulatory request.
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If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Thriving on the Spectrum, LLC, our customers, or others, including to:
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protect the safety of a child;
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protect the safety and security of our Services; or
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enable us to take precautions against liability.
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To law enforcement agencies or for an investigation related to public safety.
If Thriving on the Spectrum, LLC is involved in a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of its assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding or event, we may transfer the personal information we have collected or maintain to the buyer or other successor.
CONSENT; ACCESSING AND CORRECTING CHILDREN’S INFORMATION; REVOKING CONSENT
Under COPPA, we are required to obtain verified consent from a child’s parent or legal guardian prior to collecting personal information from a child. We obtain this verification when you purchase a subscription and use a credit or debit card to purchase a subscription for your child to download and use the App.
At any time, you may review your child’s personal information maintained by us, require us to correct or delete it, and/or refuse to permit us from further collecting or using the child’s information. You should be aware, however, that doing so may result in loss of part or all of the functionality of the App.
You can review, change, or delete your child’s personal information by logging into your account and visiting his or her profile page, or by contacting us via email at tracey@thrivingonthespectrum.org.
To protect your privacy and security, we may require you to take certain steps or provide additional information to verify your identity before we provide any information or make corrections.
OTHER OPERATORS
No other operators may collect or maintain personal information from children through our Services.
California Residents
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will also revise the “last updated” date at the top of this page. We encourage you to periodically check this page to stay informed about how we collect, use, and disclose your information.
CONTACT US
If you have questions or concerns regarding this Privacy Policy or our data collection practices, please contact us as follows:
Thriving on the Spectrum, LLC.
Tracey Hawkins
323 E. Chapel Hill Street
# 1115
DURHAM, NC 27701
United States